Refund policy
We want you to love your Navy Gems piece 🤍 If for any reason you’re not completely satisfied, we’re happy to help.
Returns
We accept returns within 30 days of delivery
Returns are free
Items must be returned in their original condition
How to Start a Return
To initiate a return, please contact us at hello@navygems.com with your order number and reason for return. We’ll provide you with next steps and return instructions.
Important Notes
Items sent back without first contacting us may not be accepted
Once your return is received and inspected, we’ll process your refund promptly
If you have any questions at all, feel free to reach out - we’re always happy to help.
